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Contact Us

Have a question or comment about HDIS? Need help understanding what product is right for you? Website problem or feedback? Whether you have a question, a compliment, a complaint, or a suggestion - we want to hear from you. You can reach us by phone, email, or mail.

By Phone:
Call us toll free: 

Customer Care Hours (Central Time): 
Monday-Thursday: 8:30am-7:00pm 
Friday: 8:30am-5:00pm 
Saturday: 8:30am-2:00pm

By Email:
For Customer Care, including ordering assistance, 
product questions, or general inquiries:
To contact our Medicaid Department, email

For employment opportunities:
Visit our Careers Information page.

By Mail:
HDIS, Inc. 9385 Dielman Ind. Dr. 
Olivette, MO 63132

Retail Locations:
HDIS Florida Retail Outlet 
115 E Granada, Suite 6
Ormond Beach, FL 32176
Phone: (Toll-Free) 800-367-8360
Hours: 9:00-3:00 Monday-Friday

HDIS Texas and Arkansas Retail Outlet 
4613 Parkway Drive (formerly Loop 245) Suite A 
Texarkana, AR 71854 
Phone: (Toll-Free) 855-879-2114
Hours: 9:30-3:30 Monday-Friday