Contact Us
Have a question or comment about HDIS? Need help understanding what product is right for you? Website problem or feedback? Whether you have a question, a compliment, a complaint, or a suggestion - we want to hear from you. You can reach us by phone, email, or mail.
By Phone:
Call us toll free:
1-800-269-4663
Customer Care Hours (Central Time):
Monday-Thursday: 8:30am-7:00pm
Friday: 8:30am-5:00pm
Saturday: 8:30am-2:00pm
By Email:
For Customer Care, including ordering assistance,
product questions, or general inquiries: CustCare@hdis.com
To contact our Medicaid Department, email custcare@hdismedicaid.com
For employment opportunities:
Visit our Careers Information page.
By Mail:
HDIS, Inc. 9385 Dielman Ind. Dr.
Olivette, MO 63132
Retail Locations:
HDIS Florida Retail Outlet
115 E Granada, Suite 6
Ormond Beach, FL 32176
Phone: (Toll-Free) 800-367-8360
Hours: 9:00-3:00 Monday-Friday
HDIS Texas and Arkansas Retail Outlet
4613 Parkway Drive (formerly Loop 245) Suite A
Texarkana, AR 71854
Phone: (Toll-Free) 855-879-2114
Hours: 9:30-3:30 Monday-Friday