Contact Us
Have a question? Need help understanding what product is right for you? Website feedback? We want to hear from you! You can reach us by chat, phone, email, or mail.
Customer Care Hours (Central Time):Monday-Thursday: 7:30am-7:00pmFriday: 7:30am-5:00pmSaturday: 8:30am-2:00pm
Chat with us:Live chat is located at the right bottom corner of your screen, when a customer service team member is available.
By Phone:Call us toll free:1-800-269-4663
1-800-2MY-HOME
By Email:For Customer Care, including ordering assistance,product questions, or general inquiries: CustCare@hdis.com
To contact our Medicaid Department, email custcare@hdismedicaid.com
For employment opportunities:Visit our Careers Information page.
By Mail:HDIS, Inc. 9385 Dielman Ind. Dr.Olivette, MO 63132
Retail Locations:HDIS Florida Retail Outlet115 E Granada, Suite 6Ormond Beach, FL 32176
Phone: (Toll-Free) 800-367-8360
Hours: 9:00-3:00 Monday-FridayHDIS Texas and Arkansas Retail Outlet
4613 Parkway Drive (formerly Loop 245) Suite ATexarkana, AR 71854
Phone: (Toll-Free) 855-879-2114Hours: 9:30-3:30 Monday-Friday