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Contact Us

Have a question? Need help understanding what product is right for you? Website feedback?  We want to hear from you! You can reach us by chat, phone, email, or mail.

Customer Care Hours (Central Time): 
Monday-Thursday: 8:30am-7:00pm 
Friday: 8:30am-5:00pm 
Saturday: 8:30am-2:00pm

Chat with us:
Live chat located at the right bottom corner of your screen.

By Phone:
Call us toll free: 

By Email:
For Customer Care, including ordering assistance, 
product questions, or general inquiries:
To contact our Medicaid Department, email 

For employment opportunities:
Visit our Careers Information page.

By Mail:
HDIS, Inc. 9385 Dielman Ind. Dr. 
Olivette, MO 63132

Retail Locations:
HDIS Florida Retail Outlet 
115 E Granada, Suite 6
Ormond Beach, FL 32176
Phone: (Toll-Free) 800-367-8360
Hours: 9:00-3:00 Monday-Friday

HDIS Texas and Arkansas Retail Outlet 
4613 Parkway Drive (formerly Loop 245) Suite A 
Texarkana, AR 71854 
Phone: (Toll-Free) 855-879-2114
Hours: 9:30-3:30 Monday-Friday