Contact Us
Have a question? Need help understanding what product is right for you? Website feedback? We want to hear from you! You can reach us by chat, phone, email, or mail.
Customer Care Hours (Central Time):
Monday-Thursday: 7:30am-7:00pm
Friday: 7:30am-5:00pm
Saturday: 8:30am-2:00pm
Chat with us:
Live chat located at the right bottom corner of your screen.
1-800-269-4663
By Phone:
Call us toll free:
1-800-269-4663
By Email:
For Customer Care, including ordering assistance,
product questions, or general inquiries: CustCare@hdis.com
To contact our Medicaid Department, email custcare@hdismedicaid.com
For employment opportunities:
Visit our Careers Information page.
By Mail:
HDIS, Inc. 9385 Dielman Ind. Dr.
Olivette, MO 63132
Retail Locations:
HDIS Florida Retail Outlet
115 E Granada, Suite 6
Ormond Beach, FL 32176
Phone: (Toll-Free) 800-367-8360
Hours: 9:00-3:00 Monday-Friday
HDIS Texas and Arkansas Retail Outlet
4613 Parkway Drive (formerly Loop 245) Suite A
Texarkana, AR 71854
Phone: (Toll-Free) 855-879-2114
Hours: 9:30-3:30 Monday-Friday