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Pay My Bill Online as Guest

To begin the process, enter the invoice number and Zip code from your HDIS Invoice. Please note that all payments and updates are related only to the invoice entered below. If you have other HDIS invoices that require payment or updates, please enter each invoice separately

If you do not have an invoice number, please contact our Customer Care Department at: 800-269-4663

Frequently Asked Questions:

  1. Where is my invoice number?
    Your invoice number can be found at the top right of your invoice.
  2. What if the amount due doesn't match the amount total on my invoice?
    If the amount due does not match the amount total on your invoice, you may have made a partial payment over the phone, had a return, or had a credit applied to the invoice. For any questions, please call our Customer Service Line at 1-800-269-4663.
  3. What if I don't have my invoice number?
    If you do not have your invoice number, please call our Customer Service Line at 1-800-269-4663.
  4. How will I receive confirmation of payment?
    You will receive a confirmation email.
  5. What time is customer support open if I have a question?
    Customer Care Hours (Central Time): 
    Monday-Thursday: 8:30am-7:00pm 
    Friday: 8:30am-5:00pm 
    Saturday: 8:30am-2:00pm
  6. I have a "bill to" and "ship to" zip code. Which zip code do I use for online bill pay?
    Please use the"ship to" address associated with your invoice.
  7. Does HDIS save my card information for next payment online?
    If you are checking out as a guest, you will need to re-enter your credit card for each future payment. If you are logged in to your HDIS account, your credit card information will be saved in your account and available as a dropdown option for future orders and/or payments.