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What is a Personalized Delivery Plan and How Does it Benefit Me?

Signing up for a Personalized Delivery Plan (PDP) at HDIS tackles two concerns for our customers: saving money and convenience.  There is no cost to start or keep the plan, and you will receive many benefits once you set up a PDP such as:

  • 5% Savings off of eligible products.
  • $8.00 (one-time) coupon instantly applied to your first PDP order.
  • Courtesy phone calls (by request) to inform you of your next delivery.
  • Ability to alter your plan in any way at any time.
  • No obligation!  You may cancel at any time. 
schedule a personalized delivery plan
How does it work?
Once you have identified a product that works for you, it would be beneficial to set up a PDP. If you know that one case of 72 protective underwear lasts you for 6 weeks, our suggestion will be to place you on a 6 week schedule. You will receive a 5% discount on the case, and a one-time $8.00 coupon applied to the first order. You no longer have to call to order, and your case of products will arrive at your doorstep in a discreet box once every 6 weeks!

If you are unsure of the type of schedule you need, just let us know. We will determine based on your order history, which schedule would fit you best. 

Still unsure? We can give you a call to inform you that your order is shipping soon. At this time you can delay, confirm or make changes. Like many of our customers, you may have more than one product that you order regularly. We can place multiple items on your Personalized Delivery Plan. Your products can even be on different schedules. If you need your skin cream every 8 weeks, and your protective underwear (pull-up style) every 6 weeks, we can schedule your products to arrive at different times. No difficulty. The scheduling for your PERSONALIZED DELIVERY PLAN will always be tailor-made for you.

The 5% discount is applied automatically to eligible products and quantities. You won’t have to call to receive the discount, because your products are instantly priced to reflect the plan. As long as you have the plan, you have the discount.  It really is that simple. Your one-time $8.00 coupon works much the same way. On your very first order when you sign up, the coupon is instantly applied to that order. All of these benefits are at no cost to you. You have the ability to make whatever changes are needed to suit you. There is no obligation to remain in the plan, but we always encourage the plan for its savings and convenience. You can spend more time enjoying the things you love to do, without having to remember to call us before you run out of products. 

Our friendly Customer Care Representatives are always happy to assist you!  We are ready to start the conversation about the best product for you, and how often you’ll need it.  Give us a call today at 1-800-269-4663. We can’t wait to hear from you! 
If you need to modify or cancel your PDP, you can do so either by calling 1-800-2MY-HOME (1-800-269-4663) or online by following these quick step-by-step instructions within your online account.